IRS customer service would get a major overhaul, making it easier to deal with taxes.
This bill would make it simpler and faster for everyday Americans to interact with the IRS. It would modernize how the IRS handles tax returns and questions, offer more online tools, and provide better protections for taxpayers, including those facing financial hardship. It also sets new standards for tax preparers and expands the Tax Court's ability to hear small disputes.
Today, taxpayers often face long wait times when calling the IRS and limited online tools for managing their tax information. Paper returns and correspondence are processed manually, which can lead to delays. After this bill, the IRS would offer real-time online dashboards for wait times, expanded online accounts for viewing and responding to documents, and digitized processing for all paper submissions, making interactions more efficient and transparent.
S 3931 · 119th Congress · February 26, 2026 · AI Summary by gemini-2.5-flash · 5/10
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